The record

Five roles since 2021, across enterprise IT, regional security governance, and automation engineering. Open any entry for the detail.

Roles

  1. Prototyping and deploying AI-powered agentic automations (lead enrichment, account research, outreach drafting, and pipeline summaries) to accelerate regional sales operations.

    • Built the automations on Claude, ChatGPT, and CRM-native AI tooling, wiring them into the existing sales stack.
    • Audited and re-architected CRM data hygiene standards, covering deduplication, enrichment, and lifecycle segmentation, with recurring data-quality monitoring and alerting.
    • Mapped cross-functional sales and account-management workflows to design scalable SOPs, documenting new processes to drive team adoption.
  2. Engineered a Microsoft Power Automate document-processing workflow that cut roughly 20 hours of manual work per week.

    • Developed and scaled an Inventory Management System (IMS) integrated with live corporate data, translating business requirements into a working technical solution.
    • Automated the distribution of product specifications and safety data sheets through an Intelligent Document Processing (IDP) pipeline.
    • Presented the automation to senior management, where it secured permanent adoption from headquarters.
  3. Taught robotics, Scratch, web development, and mobile app development to students aged 5 to 13.

    • Adapted delivery in real time across a range of skill levels, managing a multi-level classroom where learners worked on different programs simultaneously.
    • Built strong verbal and client-facing communication through continuous engagement with students and parents.
    • Mentored students in computational thinking, debugging, and teamwork.
  4. Defined and implemented information security standards across the APAC region, ensuring compliance with organisational and regulatory requirements and reducing risk exposure.

    • Performed security scans and vulnerability assessments across APAC to detect, identify, and mitigate risks to systems and data.
    • Managed Intune application deployments and patch management via msiexec for consistent, secure, and scalable software distribution across endpoints.
    • Automated workflows using Microsoft Power Automate, reducing administrative effort by approximately 10 hours per week.
  5. Performed security scans across the APAC region to identify and mitigate potential risks.

    • Provided Level 2 (L2) support, troubleshooting and resolving escalated technical issues.
    • Supported day-to-day IT operations, assisting with system and user support.
    • Designed infographics to educate colleagues on internal IT processes and security best practices.

Certifications

CEH, Certified Ethical Hacker, EC-Council. Expired 30 April 2025. Issued 8 April 2022. Certification no. ECC7825946031

Education

  1. 2024 to 2028

    Singapore Management University

    BSc Computer Science

    Double major in Cybersecurity & FinTech

  2. 2019 to 2022

    Temasek Polytechnic

    Diploma in Cybersecurity & Digital Forensics

Timeline

  1. 2019Diploma in Cybersecurity & Digital ForensicsTemasek Polytechnic
  2. 2021IT Systems InternKyowa Kirin Asia Pacific
  3. 2022ICT Specialist, APAC security standardsKyowa Kirin Asia Pacific
  4. 2024BSc Computer ScienceSingapore Management University
  5. 2025InstructorKodecoon Academy
  6. 2026Digital Transformation InternSasol Chemicals
  7. 2026AI Automation & GTM Engineering InternAccelerAsia Pte Ltd